How can we help?

Getting started on Klub

Set up your account, follow your first crew, RSVP to your first event.

Transfer a ticket to a friend

Send your ticket to anyone with a phone number — they don't need a Klub account.

Refunds and cancellations

Most events are non-refundable. Cancelled events refund automatically.

RSVP with your phone (no account needed)

Free events let you RSVP via SMS — your phone number is the list.

Community code of conduct

How we keep crews and threads from going off the rails.

Promoter automations

Set a rule once. We send the right message at the right time — birthdays, anniversaries, post-event, more.

Your data and privacy

What we collect, what we don't, and what you can ask us to delete.

Fees, taxes, and venue payouts

How the money flows, what venues keep, what we charge.